Category Archives: Ticker Tape


Routine blood tests postponed


A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests. 

Anyone who needs a test for urgent health problems will still get one but where your clinician feels that it is appropriate to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.  

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

You can get up to date local information about Covid vaccination from our Primary Care Network website here. The main local vaccination site is at the Novotel Hammersmith.

You can book a vaccine appointment by clicking here.

You can get PROOF OF VACCINATION by clicking here and following the instructions.

The practice remains open Monday to Friday. You can contact us three different ways:

Call us

Please bear in mind that waiting times in the call queue are longer between 8am and 10am, particularly on Monday mornings.

Use our eConsult tool

Available from the surgery website, you can use this to request a phone consultation with a GP, or request a repeat prescription, or other admin request. The tool has self-help guides in it and helps the practice by collecting a history in advance of you speaking to the GP

Walk in

If you have a general question, you can pop in. Please note that we are not able to book an appointment on the spot if you walk in because we need to maintain social distancing in the waiting room. If you need an appointment, please call us, or use eConsult.

With the recent progress in the vaccine programme and large reduction in Covid hospital admissions, from 1 May we have started a process of moving back towards predominantly face-to-face appointments. Initially, though, this transition will be gradual whilst social distancing regulations in GP practices remain in force.

Across our Primary Care Network, we surveyed all adult patients in April and received 900 responses. This clearly showed that all three methods of access described above are popular and we intend to ensure that all three remain open so that patients can use their personal preference.

Please remember that the surgery remains very busy. In addition to high levels of daily demand:

  • We must “catch up” with all the patients with a long-term condition who need monitoring
  • Other parts of the NHS are under great strain which means there is more admin for us chasing up referrals and other clinical matters for our patients

Until the regulations around NHS infection control for GP surgeries are updated, we will still mainly carry out new problem consultations by phone first. The doctors already call patients in for a face to face when they need to be seen, and this will continue. For some patients phone and video consultations are difficult and we will try and skip the phone consultation in these cases where we can. Face to face consultations are preferred by a lot of patients, but not all. They are also more effective from the doctor’s point of view, but some conditions can be dealt with just as well on the phone, saving a trip to the surgery.

Ultimately, we will be led by our patients, in the context of infection control and social distancing requirements. That way we can maximise effectiveness, convenience, and safety.

COVID-19 Vaccination Status and the NHS App

From 17th May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

The practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you’re planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get  proof of your vaccination status before you leave.


Bank Holiday weekend

  • During December, Covid infections have risen sharply in London and this has led to increased demand for hospital care. 

  • Please be aware the 111 service is currently under extreme pressure in our area. We are open as normal, except on weekends and bank holidays.

  • If you need non-covid medical help this weekend, please call our practice at any time – you will be advised of the extended hours GP service for your area.

  • If you have COVID symptoms, please go to or call 111. In a medical emergency, you should dial 999 as usual. Thank you for supporting the NHS.

COVID-19 vaccine

The NHS is starting to deliver the COVID-19 vaccine, in line with the government’s priority list of which people will get it first. This is a very exciting development and we want to be clear about how it will work for local people. The NHS will get in touch with you directly when it is your turn to be vaccinated. Please don’t contact your practice, doctor or the NHS asking about vaccination; this is not a service that you are able to book in advance. You will be contacted when it is your turn to be vaccinated in the weeks and months ahead.


So please remember:


·        Don’t contact the NHS to seek a COVID-19 vaccine, we will contact you when it is your time for the vaccine

·        When we do contact you, please follow the information given to know when and where to get your vaccine

·        Keep your appointment once it is made

·        The vaccine is safe. The NHS only offers vaccinations to the public once experts have signed off that it is safe to do so

·        Vaccine centres are being set up across the eight boroughs of NW London over the coming weeks.  We are getting everything ready so we can start vaccinating as soon as we start receiving the vaccine

·        We will vaccinate in order of priority, following national guidance

·        Please continue to follow the national public health guidance to control the virus and save lives – Hands – Face – Space.


COVID-19 is still very prevalent and highly infectious: the risk of catching it is the same as ever for people who have not been vaccinated.


There is more information about the COVID-19 vaccine on both the Government and the NHS websites, please take time to click on these links and read through these pages if you want to find out more.  

Flu saturday clinic on 5th December 2020



It is very important to protect yourself from flu this year with the on-going threat of Covid-19 infection. The vaccination will provide protection from the most common strains of flu this winter.

The flu clinic will take place at Park Medical Centre on Saturday 5th December 2020.

Please arrive for your appointment on time. It is incredibly important to come on time, please do not come early or late. This is because it is vital that we maintain social distancing and keep it safe for everyone attending.

Please do NOT attend if:

  • You have symptoms of COVID (new cough, fever, loss of smell/taste)
  • You are self-isolating due to being in contact with someone with confirmed COVID
  • You are quarantining after returning from a high-risk country as per government guidelines

If it is raining please bring an umbrella, we will not be having anyone in the waiting room prior to their appointment.

Please wear a short-sleeved top under your coat/jacket, this allows us to deliver the vaccine quickly.

The doctor/nurse will not have time to discuss the flu vaccination with you on the day, so please read this information before attending

If you have any concerns and wish to discuss the flu vaccination in advice please call on 020 8741 7471 to make a telephone appointment with a doctor beforehand.

We will not be able to address any other medical issues on the day; this includes collecting letters, asking for prescriptions etc.

If you feel you have received invitation message in error and do NOT wish to have a flu vaccination this year please inform reception by phone or E-Consult (see our website). It is important to let us know if you do not wish to have the vaccine this year so we can update your records and prevent further communications being sent to you.

We are very grateful for your understanding and working with us to protect our local community and hospitals.


Prescribing Incentive Scheme

In the year prior to June 2017, the NHS spent approximately £569m on items available OTC.

The NHS is asking we reduce our prescribing of these items. If there is a reduction in spending on treating conditions that are self-limiting or which lend themselves to self-care, or on items where there is little evidence of clinical effectiveness, resources can be used for other higher priority areas that have a greater impact for patients, support improvements in services and/or deliver the transformation that will ensure the long-term sustainability of the NHS.

NHS England (NHS E) has produced guidance on prescribing in primary care of items which are available OTC for the treatment of conditions which are self-limiting or which lend themselves to self-care.

The guidance ‘Conditions for which over the counter items should not routinely be prescribed in primary care is found below:


Carers Rights Day virtual event invitation for PPGs

Calling all Unpaid Carers.

 Know your rights and where to get support this Carers Rights Day!

Are you a local unpaid carer, or do you have a family member or friend who is?

Thursday 26 November is Carers Rights Day 2020!

This is a national day to raise awareness about your rights and where you can get help and support!

Carers Network is a local charity supporting unpaid carers in central London.

We would love to be out and about in the community meeting local carers, but due to current restrictions, we are instead going to be hosting an online ‘virtual stall’ on the day.

Why not pop in, meet the team over a cup of tea or coffee, and find out how we can help you!

We will have a morning session from 11am-1pm and an afternoon session from 2pm-4pm.

We’d love to meet as many carers on the day as possible.

There is no need to register, and the log-in details are the same for the morning and afternoon:

Meeting ID: 878 4631 9852

Passcode: 247911

We look forward to hopefully meeting lots of local unpaid carers on the day!

Best wishes,

Carers Network.