In most cases you can order repeats a week in advance. Please give us at least 48 hours notice before you need the repeat prescription. If the medicines you require need reauthorisation it may take longer to process your request.
If you are on regular tablets or medicines, your prescription will be issued with a computerised request slip attached. This request slip lists how many authorized repeats you have of each drug. Once the limit of medication repeats has been reached you may be asked to consult a doctor.
Electronic Prescribing Service
The practice is now live to use the electronic prescribing service EPS2. This allows patients to order repeat prescriptions as they do now and nominate a pharmacy where the prescription will be sent automatically. The patient can then go to the pharmacy to collect their medicine without coming to the surgery to pick up the prescription. A full guide and forms to indicate the pharmacy of your choice is available from pharmacies.
PLEASE NOTE THERE ARE SOME MEDICATIONS WHICH CANNOT BE SENT VIA EPS. PRESCRIPTIONS WILL NEED TO BE COLLECTED FROM THE SURGERY FOR THESE ITEMS.
You can order in the following ways:
- Online – follow the link at the top of this page to complete a simple registration.
- Community Pharmacy - please contact your local pharmacy who can order your prescriptions on your behalf and will liaise with the surgery directly.
- By email - carefully copy the items required from the computerised request slip onto an email and send to Parkmedicalcentrew6.firstname.lastname@example.org
- By fax - please use the computerised request slip. Delete any unwanted items and fax to 020 8834 7312.
- In person - please use the computerised request slip deleting any unwanted items or fill out a form in reception, and hand to reception or place in the reception post box.
- By post - please use the computerised request slip. Delete any unwanted items and post to Repeat Prescriptions, Park Medical Centre, Inver Court, Invermead Close, London W6 0QG. If you want us to return the prescription in the post please enclose a stamped addressed envelope and allow plenty of time for the return.
- By phone - We do not take prescription requests over the telephone.
Medications that are not issued as repeat prescriptions
If you request a medicine which is not a repeat prescription item, it may not be issued without consulting with a doctor. If you are unsure if your medicines can be issued as a repeat, please ask a receptionist before ordering.
It is recommended practice not to issue certain types of medication as repeat prescriptions. Therefore you may be asked to consult with a doctor for each issue.
Patients on repeat medication will be asked to see a doctor, practice based pharmacist, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.